98taka Frequently Asked Questions

Everything you need to know about registering, depositing via bKash and Nagad, betting on cricket, claiming bonuses, and staying safe on 98taka — answered in plain English.

25 Questions Updated 2026 Bangladesh Players

This page covers the most common questions from 98taka players across Bangladesh — from Dhaka and Chittagong to Sylhet and Khulna. Whether you are new to the platform or a returning player looking for a quick answer on withdrawals, wagering requirements, or responsible gaming tools, you will find a clear, direct answer below. If your question is not listed here, our support team is available 24/7 at [email protected].

// Why Players Choose 98taka
Instant bKash & Nagad Deposits
Most deposits via bKash, Nagad, Rocket, and Upay are credited within 1–5 minutes. No bank queues, no waiting days — fund your account and start playing immediately.
🏏
BPL, IPL & Bangladesh Tigers Coverage
98taka covers every major cricket competition — BPL, IPL, T20 World Cup, and international Bangladesh fixtures — with live in-play markets and competitive odds.
🎰
Certified Fair Slots & Live Casino
All games on 98taka use independently audited RNG technology from providers like Pragmatic Play, Evolution Gaming, and Microgaming. Transparent RTP figures are available in every game panel.
🛡️
256-bit SSL Security
Your personal data and payment details are protected by 256-bit SSL encryption at all times. 98taka never stores your bKash PIN or full payment credentials on its servers.
🔧
Responsible Gaming Tools Built In
Deposit limits, session timers, time-out, and self-exclusion are all available free of charge directly inside your 98taka account dashboard — no forms to fill, no approval needed.
📱
No App Download Required
98taka runs fully in your mobile browser on Android and iOS. All features — live betting, slots, withdrawals, account settings — are accessible without installing anything.
👤 Account & Registration

Account & Registration

Creating a 98taka account takes less than two minutes. Visit the 98taka Login page, click the registration option, enter your mobile number, choose a username and password, and confirm your date of birth. You must be 21 years of age or older to register. Once submitted, your account is activated and you can make your first deposit immediately.

98taka requires a valid government-issued photo ID for KYC verification. A National Identity Card (NID), passport, or driving licence is accepted. You will also need to submit a clear photo or scan of the document. In some cases, a recent bank or MFS account statement may be requested to verify your source of funds. Completing KYC unlocks full withdrawal access.

Use the 'Forgot Password' link on the 98taka Login page. Enter the mobile number or email address linked to your account and you will receive a verification code. Enter the code, set a new password, and log in. If you no longer have access to your registered number or email, contact the 98taka support team at [email protected] for assisted recovery.

No — each player is permitted exactly one active account on 98taka. Duplicate accounts are a breach of our Terms and Conditions and will result in both accounts being closed, with any balances or winnings forfeited. If you have previously closed an account and wish to return, contact support to discuss account reinstatement rather than registering a new one.

To permanently close your 98taka account, contact the support team via live chat or by emailing [email protected]. Use the subject line 'Account Closure Request'. Your remaining balance will be returned to your verified payment method before closure. If you are closing your account due to gambling concerns, we recommend requesting self-exclusion instead, which includes additional safeguards against re-registration.
💳 Deposits & Withdrawals

Deposits & Withdrawals

To deposit via bKash on 98taka, log in to your account, navigate to the Deposit section, and select bKash as your payment method. You will be shown the 98taka merchant bKash number. Send the exact deposit amount from your bKash wallet using 'Send Money', then enter the transaction ID in the deposit form on 98taka to confirm. Funds are credited within a few minutes.

Nagad deposits on 98taka are processed instantly in most cases — typically within 1 to 5 minutes of submitting the transaction ID. During peak hours or periods of high transaction volume, processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact the 98taka support team with your Nagad transaction ID and our team will resolve it promptly.

The minimum deposit on 98taka is ৳200 for mobile financial service (MFS) payments including bKash, Nagad, Rocket, and Upay. For bank transfer methods via Dutch-Bangla Bank, BRAC Bank, or other partner banks, the minimum deposit is ৳500. There is no maximum deposit limit imposed by 98taka, though your individual MFS daily transfer limits may apply.

The minimum withdrawal on 98taka is ৳500 for bKash, Nagad, and Rocket. Bank transfer withdrawals have a minimum of ৳1,000. Your account must be fully KYC-verified before any withdrawal can be processed. The withdrawal wallet or bank account must be registered in the same name as your 98taka account.

Most 98taka withdrawals to bKash, Nagad, and Rocket are processed within 1 to 4 hours during business hours (Bangladesh Standard Time, UTC+6). Bank transfer withdrawals typically take 1 to 3 working days depending on the receiving bank. Withdrawals submitted after midnight BST may be processed the following morning. Pending bonus wagering requirements must be completed before withdrawal is available.

98taka does not charge any platform-side fees on standard deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket) may apply their own standard transaction charges for Send Money or Cash Out operations — these are set by the MFS provider, not by 98taka. Check your wallet app for the applicable rates before initiating a transaction.
🎮 Games & Gameplay

Games & Gameplay

Yes — the Bangladesh Premier League (BPL) is one of the most heavily covered competitions on 98taka. You can bet on match winners, top run-scorers, wicket takers, over/under totals, and live in-play markets during BPL fixtures. IPL, T20 World Cup, Asia Cup, and international Bangladesh Tigers matches are also available throughout the cricket calendar.

98taka is fully optimised for mobile browsers on Android and iOS — no app download is required. Simply visit 98taka.bet in your phone's browser (Chrome, Safari, Firefox) and the site scales automatically to your screen. All features including live betting, slots, live casino, deposits, and withdrawals work fully on mobile without any reduction in functionality.

98taka offers hundreds of slot games from leading studios including Pragmatic Play, NetEnt, Microgaming, and other top providers. Titles range from classic 3-reel slots to modern video slots with bonus rounds, free spins, and progressive jackpots. The Slots section is updated regularly with new releases. Games like Fortune Mouse are among the player favourites available on the platform.

Yes — all games on 98taka use certified Random Number Generator (RNG) technology provided by internationally recognised game studios. Studios such as Pragmatic Play, Evolution Gaming, and Microgaming have their RNG systems independently audited to ensure fair and unpredictable outcomes. 98taka does not alter or interfere with game results — they are determined entirely by the provider's certified software.

RTP (Return to Player) is the percentage of total wagered money a slot game pays back to players over time. For example, a slot with 96% RTP returns ৳96 for every ৳100 wagered on average over thousands of spins. Most slots on 98taka from providers like Pragmatic Play and NetEnt have RTPs ranging from 94% to 97%. Individual game RTPs are disclosed in each game's information panel.
🎁 Bonuses & Promotions

Bonuses & Promotions

98taka offers promotional bonuses for new players, including deposit match bonuses on your first deposit. The specific terms — including the bonus percentage, maximum bonus amount in BDT, and wagering requirement — are displayed on the promotions page at the time you register. Bonuses are subject to wagering requirements that must be completed before any bonus-derived winnings can be withdrawn.

A wagering requirement specifies how many times you must wager the bonus amount before it can be converted to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before withdrawing bonus winnings. The full wagering terms for each 98taka promotion are displayed before you opt in, so there are no surprises.

Yes — all 98taka bonuses have an expiry period, typically 7 to 30 days from the date the bonus is credited to your account. If the wagering requirement is not completed before the bonus expires, the bonus and any associated winnings are forfeited. The expiry date and remaining time for each active bonus are visible in the Bonus section of your 98taka account dashboard.

If you have an active bonus on your 98taka account, your real-money deposit is locked until the wagering requirement is met or you choose to forfeit the bonus. You can forfeit the bonus at any time via your account dashboard, which will immediately release your deposit balance for withdrawal. Note that forfeiting a bonus removes it permanently — it cannot be reactivated. Always read the bonus terms before opting in to understand the conditions.

Yes — 98taka runs regular promotions for existing players including reload bonuses, free spin offers, and seasonal promotions tied to major events. Cricket-season promotions are particularly popular during BPL and IPL, while festive offers are available around Eid, Pohela Boishakh, and other key dates in the Bangladesh calendar. Check the Promotions section of your 98taka account regularly to see what is currently active.
🛡️ Safety & Responsible Gaming

Safety & Responsible Gaming

98taka uses 256-bit SSL encryption on all data transmitted between your device and the platform, ensuring your personal and financial information is secure. Payment processing is handled by PCI-DSS compliant partners — 98taka does not store your full card numbers or MFS PINs. Account access is protected by password and optional two-factor authentication, and automated fraud monitoring runs 24/7 to detect suspicious activity.

98taka is an internationally operated platform that serves Bangladeshi players. We strongly recommend all players review the applicable laws in their own jurisdiction before registering. 98taka provides a secure, fair, and transparent gaming environment with responsible gaming tools built in. Players are responsible for ensuring their use of the platform complies with the laws of their place of residence.

The minimum age to register and play on 98taka is 21 years old — this is a strict, non-negotiable policy. Age is verified during the KYC process. Any account found to belong to a person under 21 will be closed immediately, all winnings voided, and deposited funds returned to the originating payment method. 98taka is for adults only. If you share a device with anyone under 21, please ensure your account is logged out after every session.

Log in to your 98taka account and visit the Responsible Gaming section of your account settings to set daily, weekly, or monthly deposit limits in BDT. Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory 7-day cooling-off period before the change becomes active — this delay is intentional and cannot be waived. These tools are available to all players at no cost and with no approval process required.

To self-exclude from 98taka, go to the Responsible Gaming section in your account dashboard and select the self-exclusion option, or email [email protected] with the subject 'Self-Exclusion Request'. Exclusion periods range from 6 months to permanent. Once active, self-exclusion cannot be reversed before the chosen period ends. Any remaining balance will be refunded to your verified payment method within 5 business days. We take all self-exclusion requests seriously and process them as a priority.

If gambling no longer feels like entertainment and is starting to affect your finances, relationships, or mental health, reach out to the 98taka support team immediately — we are available 24/7 with no judgement. You can activate a time-out or self-exclusion right away by contacting us at [email protected]. We can also point you toward independent support resources available in Bangladesh. The most important step is to act early — do not wait until the situation becomes serious.

Still Have Questions?

Our support team is online 24/7, Bangladesh Standard Time. Whether you need help with a deposit, a game question, or a responsible gaming tool, we are ready to assist — no waiting, no bots.

Log In to 98taka Explore 98taka Casino Responsible Gaming Guide